Emergency Contact Information of SBSC (Swiss Blood Stem Cells Registry)

SBSC introduced an alternative way of communication to prepare for the event of a major IT issue that disrupts SBSC’s regular ways of communication. This alternative system is only activated in case of a severe issue and designed to ensure SBSC’s reachability .

Please be aware that due to the limitations in SBSC’s communication channels, only the most urgent cases may be processed at this time. We are currently working under high pressure to improve the situation and will notify our partners once the regular communication channels are available again.

Emergency Contact

For urgent matters SBSC can be reached:

• By e-mail: tx-coordination@sbsc-emergency.ch
• By telephone: +41 79 266 97 34

Please note that this email and phone contact are designed for use in an emergency only. They will not be monitored outside of an emergency situation.

Regular Contact

Outside of an emergency please contact us via SBSC’s regular contacts:

• By e-mail: tx-coordination@blutspende.ch
• By telephone: +41 31 380 81 81
• 24h contact: +41 31 380 81 01

If you wish to verify the credibility of the provided information, please contact us by telephone or refer to the information provided via the WMDA office.

Oliver Kürsteiner

Head Swiss Blood Stem Cells
Blutspende SRK Schweiz AG